Shipping Policy

At LEDLightz.co.uk, we’re committed to delivering high-quality lighting solutions quickly and reliably — from our trusted global suppliers, straight to your door.

Please note, we are closed from Friday sunset to Saturday sunset in observance of the Sabbath. Orders and enquiries made during this time will be processed after we reopen.

🚀 Shipping Times

Our goal is to deliver your order efficiently, wherever you are. Shipping times vary based on your location and the supplier’s warehouse location.

UK Orders

  • Standard Delivery: 5–14 business days
  • Express Delivery: 5–10 business days (where available)

International Orders

  • Estimated Delivery: 10–30 business days, depending on your location and supplier availability

We work with reliable partners worldwide to provide competitive delivery times while maintaining high standards. Delays may occasionally occur due to customs or seasonal demand.

TikTok Orders – UK Only

Orders placed via our TikTok Shop are currently available to customers within the United Kingdom only. All TikTok orders include Free Delivery.

Customers located outside the UK will not be able to complete purchases through TikTok Shop at this time.


To place an international order, please visit our official website at ledlightz.co.uk — we ship worldwide from there.

 

📦 Shipping Costs (Estimated Rates for Parcels Under 1kg)

United Kingdom (UK)

  • Orders under £30 → £5.89
  • Orders £30–£50 → £4.75
  • Orders £50+ → Free Shipping

United States (US)

  • Orders under £40 → £9.99
  • Orders £40–£70 → £8.49
  • Orders £70+ → Free Shipping

European Union (EU)

  • Orders under £40 → £6.99
  • Orders £40–£70 → £5.49
  • Orders £70+ → Free Shipping

Rest of World (Outside UK, US, EU)

  • Orders under £50 → £12.49
  • Orders £50–£100 → £10.99
  • Orders £100+ → Free Shipping

Note: All rates are estimated and may vary based on final weight, region, and courier fees. Final shipping costs will be calculated at checkout.

🔄 Order Tracking

Once your order has been dispatched, you’ll receive an email with your tracking number and a direct link to monitor your package in real-time.

📍 Where We Source From

We partner with vetted manufacturers and suppliers located in:

  • Europe
  • Asia
  • United States

This global approach allows us to offer competitive pricing, diverse product ranges, and the latest in LED technology — while upholding energy efficiency and sustainable practices.

🛡️ Safe Packaging & Delivery Guarantee

All items are securely packaged to prevent damage in transit. If your order arrives damaged or faulty, please contact us within 7 days of delivery. Kindly include clear photos of the product and packaging. We’ll arrange a replacement or issue a full refund where necessary.

❓ Need Help? We’re Here for You

Feel free to contact us through any of the following channels:

Email Support

• General Enquiries: info@ledlightz.co.uk

• Customer Support: support@ledlightz.co.uk

• Order & Tracking Queries: orders@ledlightz.co.uk

• Wholesale & Supplier Enquiries: purchasing@ledlightz.co.uk

• Marketing & Collaborations: marketing@ledlightz.co.uk

WhatsApp Business

Start a chat with our team directly: wa.me/447859925829

Live Chat

Available on our website during business hours.

Thank you for choosing LEDLightz.co.uk — where light meets lifestyle, and integrity shines through every order.